National University Hospital Singapore

Summary

The National University Hospital is the first-ever university hospital in Singapore. They are a tertiary referral hospital and academic institution that offer comprehensive medical facilities to patients of all ages. They also serve as a leading research and clinical training center for the faculty of a university. NUHS is the only public and non-profit hospital that provide pediatric liver transplants and kidney programs. Moreover, they have a dedicated team of healthcare professionals, providing quality health screening services and timely treatments for all patients from all over the world. They have achieved a certificate of distinction from Joint Commission International (JCI) for their exceptional healthcare services.

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Details

General outlook

• The National University Hospital (NUH) is a tertiary referral care hospital in Singapore that is located in Kent Ridge.
• They also serve as a leading research center for the medical or dentistry faculty of the National University Singapore (NUS) and a clinical training center.
• NUH is the teaching hospital for NUS Yong Loo Lin School of Medicine and the flagship hospital of the National University Health System.
• They provide about 50 medical, dental, and surgical specialties with a great team of consultants, doctors, and other healthcare professionals.
• This is the only public hospital that offers pediatric liver transplants and kidney programs for children.
• NUH is also considered one of the best hospitals in the world ranked by Newsweek.
• Moreover, they have been accredited by the Joint Commission International for meeting its standards of quality and safety in healthcare.

Fundaments

• The largest hospital in Singapore has about 1,200-bed facility and >8,000 caregivers to serve patients with great care.

• The inpatient facilities include;

• 43 wards
• 12 Delivery Rooms
• 36 Operation theatres

• The outpatient facilities comprise of;

• 38 Specialist Outpatient Centers
• 17 Specialized Service Centers
• 9 Offsite Specialist Outpatient Facilities

• The 24-hour emergency facilities are for children’s emergency and accident & emergency for adults.

• The dedicated team of healthcare professionals provides health screening services for early detection of disease so, to provide timely treatment.

• Furthermore, they also offer support groups & programs for patients to share their experience with other patients for a better understanding of their condition. Some of the groups & programs are as follow;

• Acute Leukaemia Warriors Support Group
• Caring Hearts Support Group
• Cancer Survivorship Programme
• Children’s Kidney Support Group
• NUH Neonatal Parental Support Group
• Sarcoma Support Group

• There are different types of wards with different facilities, which are ward class A, B1, B2, or C, deluxe suite, nursery ward, and delivery suite.

Center of Specialties for Foreigners

The National University Hospital(NUH) is a top-class hospital in Asia and with its other National Speciality Centers that are located at NUH campus provide a wide range of medical services for foreigners, which are as follow;

• National University Cancer Institute, Singapore (NUCIS)
• National University Heart Center, Singapore (NUHCS)
• National University Center for Oral Health, Singapore (NUCOHS)

Other medical centers that are specialized for treatments;

• Oncology
• Cardiology
• Dietetics
• Emergency Medicine
• Hand and Reconstructive Microsurgery
• Gastroenterology and Hepatology
• Neurology
• Respiratory and Critical Care Medicine
• Nursing
• Obstetrics and Gynaecology
• Organ Transplantation
• Orthopedic Surgery
• Rehabilitation
• General Surgeries

Provision of Amneties for Foreign Patients and Visitors

The room and ward facilities include;

• Television
• Telephone
• Toiletries
• Control Room Lights using a control panel
• Comfortable and adjustable bed
• Nurse Call System
• Air condition Control
• Laundry Service
• Mail or Newspaper

Furthermore, they also provide a comprehensive range of amenities for patients and visitors that are;

• Choice of Western, Muslim, Chinese, and Vegetarian Cuisine
• Availability of therapeutic diet on Dietitian prescription
• Pharmacy at different buildings
• Pay2home Remittance Service
• Restaurants and Cafes
• Bookshop
• Super Market
• One center at Kent Ridge (Beauty & hair, clothing & shoes, Fashion & Accessories, Money Exchanger, and Health-related)

Language Spoken

• Malay
• English

Approachability for Foreigners

The foreigners can get to NUH from the airport Singapore Changi by using the cheapest way taxi, car, and drive. It will be traveling 29 km in about 25 minutes. Moreover, foreigners, as well as, locals can also come to National University Hospital (NUH) by using line bus and subway.

Awards and Achievements

• National University Hospital awarded with a certificate of distinction by the Joint Commission International (JCI)
• Received Triple Asian Hospital Management Awards; one Patient Safety Project and two for Service Improvement for Internal Customer’s Project
• Accreditated with Healthcare Humanity Award
• Nurse Department accreditated with many MOH Nurse Merit Awards for their outstanding performance
• ​World Scientist Forum Eminent Scientist of the Year 2005 International Award
• The highly-qualified doctors and professors of National University Hospital are acknowledged with many awards in different categories. Some of them are following listed;

• Dr. Chng Wee Joo from the Department of Haematology-Oncology and Dr. Alphonesus Chong from the Department of Hand and Reconstructive Microsurgery received (Agency for Science, Technology and Research) ASTAR International Fellowships
• Dr. Kong Hwai Loong from the Department of Medical Oncology received Merit Award by the American Society of Clinical Oncology for his research on gene therapy
• Dr. Chong Yap Seng from the Department of Obstetrics and Gynaecology awarded with the Young Investigator Award by the Australian and New Zealand Colleges of Obstetricians and Gynaecologists

Accreditations

Joint Commission International

Joint Commission International (JCI) works to improve patient safety and quality of health care in the international community by offering education, publications, advisory services, and international accreditation and certification. In more than 100 countries, JCI partners with hospitals, clinics, and academic medical centers; health systems and agencies; government ministries; academia; and international advocates to promote rigorous standards of care and to provide solutions for achieving peak performance.

Asia Hospital Management

HMA has an expansive presence in Asia’s hospital management community. Since 2002, it has had strong ties with medical and hospital associations across the region especially in ASEAN as well as Hong Kong and India. They act as advisers to ensure topics discussed and thought leaders showcased are relevant and current to the Asian context.