Singapore General Hospital

Summary

Singapore General Hospital is the largest and oldest hospital in Singapore- established in 1821. In all these years, SGH has come a long way in founding the leading hospital that serves as a tertiary referral healthcare and academic health institution. They are a member of SingHealth, owned by the Singapore government, and the flagship hospital of the public healthcare center. They are also well-renowned for performing organ transplants in large numbers. Moreover, they seek to bring their clients new and better care through clinical research. So, they collaborated with Duke-NUS Graduate Medical School. They are also accreditated by the Joint Commission International (JCI) for meeting the standard of quality.

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Details

General Outlook

• The Singapore General Hospital (SGH) is the first and largest hospital in Singapore.
• It is a tertiary referral hospital as well as an academic health center that is closely located to Outram Community Hospital(OCH). 
• This hospital is owned by the government of Singapore and is the flagship hospital of the public healthcare system.
• SGH is a member of SingHealth, which is a cluster of healthcare institutions.
• They provide specialized care for patients, training for healthcare professionals, and conduct clinical research for the betterment of patient care.
• They offer full accomplishment of diagnosis, treatment, and rehabilitation services in all fields of medicare within one complex.
• SGH is also considered one of the best hospitals in the world ranked by Newsweek.
• Moreover, they have been accredited by the Joint Commission International for meeting its standards of quality and safety in healthcare.

Fundaments

• The leading hospital of Singapore has about 1,785-bed distribution and 10,000 caregivers to serve patients' needs.
• They cater to about 1 million patients every year with about 10,000 strong workforces.
• Some of the other key figures include; specialist outpatient attendances-724,480 and inpatient & elective surgical operations-92,228.
• Moreover, there are 5 National Specialist Centers located on the SGH campus that facilitates a multi-disciplinary approach to various medical treatments.
• SGH also seeks to bring its patients better therapies and new care through clinical research. So, they collaborated with Duke-NUS Graduate Medical School.
• They are also well-known for performing a large number of organ transplants in the country.
• The distinguishing feature of this leading hospital is Overseas Emergency Evacuation for transferring patients to SGH via Air Ambulance, commercial airlines, ferry, and ground ambulance.
• They comprise of different types of wards that are Standard ward type A, Type B1, Type B2, and Type C.

Provision of Facilities for Foreigners Patients & Visitors

They provide full access to various amenities for patients and visitors including;

• Food and Beverages Shops or Restaurants
• Convenience stores
• ATMS
• Retail Shops
• Art Gallery
• Gift and Flower Shop

There are some of the ward facilities and services for foreigners during their stay at the hospital;

• Nurse Call Bell
• Patient’s Locker
• Food Services (Indian, Chinese, Muslim, and Western)
• Special Diet referred by Dietitian
• Telephone Services
• In house entertainment (Radio and TV)

To make the stay of foreigners comfortable and convenient they offer hospitality services that are;

• Laundry services for personal clothing
• Services of an in house barber available on request
• Business Center Services(photocopying and faxing)
• Return to home country arrangements

Centre of Excellence for Foreigners

The Singapore General Hospital(SGH) is a top-class hospital in Asia and with its other National Speciality Centers that are located at SGH campus provide a wide range of medical services for foreigners, which are as follow;

• National Heart Center Singapore
• National Cancer Center Singapore
• National Dental Center Singapore
• Singapore National Eye Center
• National Neuroscience Institute

Other medical centers that are specialized for treatments for foreigners such as;

• Autoimmunity and Rheumatology Center (ARC)
• Centre for Digestive and Liver Diseases (CDLD)
• Diabetes and Metabolism Center (DMC)
• ENT (Ear, Nose, Throat) Center
• Gastrointestinal Function Unit
• Haemodialysis Center
• Obstetrics and Gynaecology (O&G) Center
• Renal Transplant Programme
• Transplant Center
• Orthopedic Sports and Joint Center
• Rehabilitation Center

Approachability for Foreigners

The foreigners can get to SGH from the nearest airport Singapore Changi by using the cheapest SMRT that operates a vehicle every 5 minutes. It will be traveling 19 km in about 40 minutes.

Moreover, foreigners, as well as, locals can also come to Singapore General Hospital (SGH) by using;

• Public Bus Services that comes to SGH
• Shuttle Services
• Wheelchair Shuttle Services
• Taxi and Car Services

Awards and Acknowledgments

• Singapore General Hospital awarded with a certificate of distinction by the Joint Commission Internation (JCI)

• The Nursing Department of SGH received many President’s Awards and first Asia hospital Magnet ® recognized

• Received the Patient Safety and Quality Medical Care award by the Asian Hospital Management Awards three times

• Endorsed by WHO as one of the four Global Hand Hygiene Expert Center

• Achieved OHSAS 18001 Certification

• The Department of Pathology received accreditation by College of American Pathologists (CAP)

• The highly-qualified doctors and professors of Singapore General Hospital are acknowledged with many awards in different categories. Some of them are following listed;

• Ms. Ang Shin Yuh, Assistant Director of Nursing, received the President's Award for Nurses 2019
• ​Prof Lim Boon Leng and Prof Tan Puay Hoon were presented National Outstanding Clinician Award
• Prof Ho Lai Yun was presented with the Outstanding Paediatrician for Asia Award by the Association of Paediatric Societies in Southeast Asia Region (APSSEAR)
• Dr. Ling Ai Ee received the Excellence Award at the 6th Asia Pacific Congress of Medical Virology

Accreditations

Joint Commission International (JCI)

Joint Commission International (JCI) works to improve patient safety and quality of health care in the international community by offering education, publications, advisory services, and international accreditation and certification. In more than 100 countries, JCI partners with hospitals, clinics, and academic medical centers; health systems and agencies; government ministries; academia; and international advocates to promote rigorous standards of care and to provide solutions for achieving peak performance.

Magnet Recognition Program

World Health Organization (WHO)